Operations

Lavida company behind the scenes operations & strategy, that our business partners appreciate.

Logistics & Distribution

Our team of distribution specialists provide our clients with complete, GSDP-compliant supply chain management services. An extensive network of storage facilities, delivery fleets and trusted local partners allows us to distribute across Iraq and Kurdistan.

Pharmaceutical Tenders

With strong insights and experienced team, we successfully manage all elements of contractual process, working per Ministry of Health - Iraq Gov. regulations and principals.

Market Access

Lavida has full access to the Iraqi market for pharmaceuticals and medical devices, working closely with the regulatory team to enable new FDA and EMA-approved molecules and formulations to be assessed, approved and registered against national regulatory standards.

Storage & Quality Assurance

State-of-the art warehouses in Erbil and Baghdad. Lavida's storage facility enforces strict quality control procedures to comply with the GSDP (Good Storage & Distribution Practice) as defined by the World Health Organisation (WHO). Each batch of medicine is tested by the local authorities, applied with dual holograms and stored securely to guarantee quality. All vaccines are stored under direct WHO supervision.

  • Precise control over temperature and humidity to enable effective cold-chain management.
  • Qualified refrigeration rooms (+2 to +8°C) and controlled ambient areas (+15 to +25°C).
  • Special storage zones and controlled drug vaults.
  • High-security standards, video surveillance and personnel access management.
  • Sorting, assembling, kit building and labelling technology.
  • Desginated recall procedure.

Customer Relations

Dedicated departments that are responsible for both sales and customer service. These departments are essential in ensuring that customers are satisfied and happy with the product. We believe our dedication to providing a positive customer experience has been integral to our success as a company.